If you’ve been following our weekly Welphi updates, it is completely acknowledged by now that the Welphi app is a tool for implementing Delphi processes. With this new update we hope to get more specific about Welphi and Controlled Feedback.
Controlled Feedback is one of the four key-characteristics of the Delphi method as a forecasting technic, and it takes action on the 2nd round of a Delphi process and onwards, in all the subsequent rounds.
In a Delphi process context Controlled Feedback is associated with the provision of anonymous feedback to all the active participants in the process, as to the number or density of responses to the question(s) in the previous rounds plus any new information/suggestion, typically in the form of comments provided by the participants. This anonymous feedback is provided through rounds to remove differences and try to streamline the opinions towards a focus topic, reducing variance in responses to the question(s), in order to improve the process’ output efficiency.
Here’s how Welphi presents Feedback throughout the rounds of a Welphi process!
Starting the 2nd round, participants are presented with a screen containing all the percentages of anonymous answers provided in the 1st round of the process in a table, and are reminded of their individual answers, given in the 1st round, which appear pre-selected in a dark-grey cell. Assess to the previous round’s comments is also made available, anonymously, to the participants. To view these, participants simply have to click the “VIEW PREVIOUS ROUND COMMENTS” button, on the upper right corner of the questionnaire. By doing this, a window pops up showing participants’ comments relating to each criteria/indicator.

This method has been used for years and now it is even more needed
Welphi does not propose a modification to the Delphi technique. Rather it adapts its classical “paper” development, e.g. resorting to printed questionnaires, to a web-based environment allowing for the development of time and cost effective Delphi processes. Welphi keeps all of Delphi key characteristics (anonymity, iteration, controlled feedback and statistical aggregation) and versatility while automating the processes and offering user-friendly dashboards, for both the administrator and the shareholders in the process, adapting the Delphi technique to the technological Era we are developing our processes in.
Take a tour to find out more about how Welphi can positively impact and change the your way of developing Delphi processes.